NHS Referrals

Most NHS referrals are sent by your GP using a secure online system called ‘Choose and Book’ to the Camden Clinical Assessment Service (CCAS). You should receive a phone call, letter or email from CCAS within two weeks of your GP having sent your referral. They will offer you an appointment at the hospital of your choice and will be able to advise you about current waiting times (which vary between different hospital and departments and at different times of the year).

If you have not heard anything about your appointment within two weeks please phone CCAS on 020 3416 6655.

Private Referrals

If your GP would like to refer you to see a specialist and you have private medical insurance, you can ask for a private referral rather than a NHS referral. In most cases, there is no charge for private referral letters. Private referrals are not prioritized over NHS referrals and you may have a short wait before your GP can complete your referral letter. Please do not come to the surgery having already booked a private appointment, asking for a referral letter to be written straight away. Whilst we aim to be as helpful as possible to our patients, it is not always possible to oblige in these circumstances.

If your specialist issues you with a private prescription, please be aware of certain restrictions with regards to private prescriptions.

Weight Management Referrals


The Community Weight Management Service  is provided by Camden Sports & Physical Activity Service. They provide a 12 week group weight-loss programme of exercise and dietary advice for overweight or obese adults. It comprises nutritional advice, healthy eating guidance and support to get active.

If you are:

-over the age of 18
-if your Body Mass Index is more then 25 (calculate your BMI here)
-if you are registered at this surgery

You can ask your GP to refer you - or refer yourself by calling on 020 7974 3019 online by visiting


Camden's Healthy Living practitioners work one to one with local children, young people (aged 4-17) and their families to help improve diet, build confidence and increase physical activity through goal setting, education and support. Part of Camden's School Nursing service the sessions are provided in schools, community venues or through home visits. The practitioners can work with young people directly, without parents being present (with parental consent).

The service is for children and young people who:

  • Are aged 4-17, and
  • Have a BMI on or above the 91st percentile, and
  • Are resident in Camden, or registered with a Camden GP, or attend school in Camden

Will also see families if are significant weight-related concerns, for example rapid weight gain but below 91st centile.

Patients can self-refer by phoning 020 3317 2304 or by emailing camdenschoolnurses@nhs.net

Psychology Referrals

iCope (Camden and Islington Psychological Therapies Service)

The Abbey Medical Centre has two clinical psychologists and one wellbeing practitioner provided by the Camden and Islington Psychological Therapies Service. There are times when everyone feels stressed or unhappy. Generally these times pass, but sometimes there are problems that do not go away and it can be harder to cope with them. At some point in their life, one in four people feels this way. You can refer yourself through their website or by phoning 020 3317 5600.

Their website is also a great resource to find free, confidential help for problems such as stress, worry, depression and insomnia. You can also ask your GP to refer you directly to the psychology service.

Team Around The Practice

Team around the Practice offers a flexible approach to mental health interventions, and is based in Camden’s GP practices. The aim of the service is to optimise the care of people with mental health issues in primary care. The service focuses on various groups of patients, many of whom may have previously ‘fallen between the gaps’ in available services. This includes:

  • Patients with medically unexplained symptoms (MUS), or who are struggling with the psychological impact of long term conditions (LTCs)
  • Those with psychiatric diagnoses but not reaching Community Mental Health Team (CMHT) thresholds (or discharged by CMHTs) including anxiety, depression, panic disorders and obsessive compulsive disorder
  • Those with personality pathology/disorder but not reaching Personality Disorder service thresholds

Click here for more information about the service. Referral to Team around the Practice is through your GP.

Online Psychology

We also offer free confidential online psychology therapy through ieso digital health using webchat and direct messaging. You can refer yourself via their website, by phoning 01954 230066 or through your GP.

Big White Wall

Our patients can also access Big White Wall which is a free safe online community of people who are anxious, down or not coping who support and help each other by sharing what’s troubling them, guided by trained professionals. Available 24/7, Big White Wall is completely anonymous so you can express yourself freely and openly. Professionally trained Wall Guides ensure the safety and anonymity of all members.

Counselling (Lea Vale Health)

Lea Vale Health providea range of Talking Therapies in the Camden area. They are based in Camden Town. This is a free and confidential NHS service for those struggling to deal with stress or emotional problems. They can identify the right treatment for you and guide you through it. Services include  Cognitive Behaviour Therapy, Counselling and Guided Self Help. Contact them via their website or by phoning 01582 456677.

Bereavement Counselling

The Camden, City, Islington and Westminster Bereavement Service is a registered charity, that relies on public support, and which exists to provide bereavement counselling help for any adult either living within or registered with a GP, in the boroughs of; Camden, Islington and the City of Westminster, or who live, work or are registered with a GP, within the City of London.

Counselling which can be either during the day or the evening, is provided by trained and supervised volunteer counsellors on a regular weekly basis.

People who use the Service may have lost a baby in pregnancy, or have had to endure the death of a partner, child, lover, parent, relation, friend or colleague in many different circumstances. The deaths may have been caused by illness, accident, suicide, murder, war or natural causes. Very often people may experience a loss or life event that brings up old memories or feelings from earlier bereavements.

The Service is confidential and open to anyone over the age of 18 within the catchment area specified, of any sexuality, ethnic origin, culture or religion. In particular it is committed to providing a service to people who are not used to help from counselling.

For further details, please click here: http://www.bereavement-counselling.org

Mental Health Referrals


Referral to adult and old age mental health services is through your GP. They may refer you to the Primary Care Mental Health Team or to the Camden Mental Health Assessment and Advice Team. They would then see you for a detailed assessment and refer you to one of the many specialized mental health services provided by the Camden and Islington NHS Foundation Trust.

In the event of a mental health crisis, we would recommend booking an appointment with your regular GP or phoning the Duty Doctor, if no appointments are available. If the surgery is closed you can attend the Royal Free Hospital A+E which has a mental health worker on duty 24/7.

You can also contact The Samaritans online, by phone on 08457 90 90 90 or by emailing jo@samaritans.org.

Your GP might be able to refer you to the North Camden Crisis Resolution Team. If you have been seen by the Crisis Team in the past, you can self-refer by phoning them directly 020 3317 6333.

Children and Adolescents

Open Minded is the new name for what used to be called the Tavistock and Portman NHS Foundation Trust Children and Adolescent Mental Health Service.  It is a set of services for children, young people (0-18 years old), their families, and carers who are experiencing emotional, behavioural and mental health problems.

Open Minded facilitates onward referrals to services such as the Anna Freud Centre, the Brandon Centre, MOSAIC, multi-agency liaision team, Royal Free CAMHS, and the Tavistock Centre and Portman Clinic.

Children can be referred by their GP or they (or their parents) can self-refer - or find out more about these services - by calling the Joint Intake Referral Service on 020 8938 2638

Further information is available online.


Physiotherapy Referrals

A community physiotherapy service is provided in Camden by Connect Physiotherapy. They provide general physiotherapy, musculoskeletal, pain management and women’s health physiotherapy services from a number of GP practices and health centres throughout Camden.

You can refer yourself to the service by calling 0207 871 0545 to make an appointment. Your initial contact with one of their chartered physiotherapists may be over the phone, where you will either be given advice on appropriate treatment, or a face-to-face consultation will be arranged.

You can also speak to your GP and they can refer you directly. If you are referred by your GP, Connect will contact you within 48 hours to arrange an appointment.

See the Connect Physiotherapy website for further information

Osteopathy Referrals

Your GP can refer you for a free course of treatment at BCOM (The British College of Osteopathic Medicine). Osteopathy is a system of healthcare which takes a whole-body or holistic approach to treatment. BCOM treats many musculoskeletal problems with both hands-on treatment and lifestyle or exercise advice. Click here to find out more.

Podiatry Referrals

Camden Foot Care (Podiatry) Service provides assessment, treatment and advice for people with skin, nail or mechanical foot problems, and for people with diabetes. Clinics are mostly held at the Belsize Priory Clinic.

The service accepts referrals from GPs and other healthcare professionals for patients aged between 16 and 60.

If you are aged under 16 or over 60, or have a medical condition that places your feet at risk of ulceration and infection, you can refer yourself by completing the podiatry referral form below.

Download Camden Foot Care (Podiatry) Service referral form

The service is not suitable for people with who have a verruca or who need custom shoes - you should speak to your GP about these problems. The service does not see patients of any age who have otherwise healthy feet and only require toenail cutting. A nail cutting service is provided by Age UK Camden or phone 020 7794 6588.

Referral for Pregnancy Care

If you are pregnant and would like to be referred to local maternity services then you can do so either by visiting your GP or by referring yourself to the hospital of your choice online. Most of our expectant mums opt for either University College Hospital, Royal Free Hospital or St Mary's Hospital for their antenatal care. It is likely that you will need to see your GP at least once during or after your pregnancy and all of our doctors would be delighted to see you after you first find out that you are pregnant. Often pregnancy is the first time in a woman's life that she is regularly coming into contact with healthcare professionals and it can be opportunity to start developing a relationship with a GP who may well end up becoming the family doctor for your baby after he/she is born.

We would recommend that you contact your GP or the hospital of your choice soon after you find out that you are pregnant and certainly not much later than eight weeks after your last menstrual period. You can find out more about the normal schedule for NHS antenatal care here.

Please note that the Abbey Medical Centre does not do routine urine pregnancy tests for the confirmation of pregnancy. If you think that you may be pregnant, please confirm that this is the case with a home pregnancy test before seeing your GP. 

Online Referral Links

Maternity self-referral at University College Hospital - click here.

Maternity self-referral at the Royal Free Hospital - click here.

Maternity self-referral at St Mary's Hospital - click here.


Contraception and Family Planning Referrals

All of the GPs and the practice nurse at the Abbey Medical Centre have training in contraception and family planning. At the moment, however we are unable to offer coil fitting or contraceptive implants at the surgery. There are a number of family planning clinics in Camden that you can attend without GP referral for coil fitting, contraceptive implants, general contraceptive advice and smear tests. Further details can be found here

Sexual Health Referrals

If would like to discuss testing for sexually transmitted diseases, please make an appointment with a GP or practice nurse. Alternatively, there are a number of sexual health (GUM) clinics in central and north London offer testing and treatment of all sexually transmitted infections (STIs/STDs), including HIV tests. You do not need a referral from your GP. Details are available here.

Incontinence Referrals

The Camden and Islington Bladder and Bowel Care Service sees both adults and children (from the age of 3 years) who have bladder or bowel problems (including bed & daytime wetting, constipation, excluding stoma care). Your GP can refer you to this service or you can refer yourself by phoning 020 3316 8401