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Call 111 when it's a concern, but less urgent than 999.

The NHS non-emergency number.

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

If you’re Deaf and want to use the phone service, you can use the NHS 111 British Sign Language service available in your country:

• England – NHS 111 (BSL) interpreter service
• Scotland – NHS 24 111
• Wales – NHS 111 Wales
• Northern Ireland – NHS 111 Northern Ireland

You can also call 18001 111 on a textphone.

Weekends, evenings and bank holidays

You can see a local GP based at a Camden GP practice who is able to see your full medical record on weekends, evenings and bank holidays. Visit the website for more information.

Urgent Care Centre

If you have an urgent medical problem that cannot wait but is not an emergency, you can be seen at an Urgent Care Centre.

There are many urgent medical problems that we can help with on the same day - even if there are no booked appointments available.

If the Abbey Medical Centre is open, please do not go to an Urgent Care Centre without phoning us first and asking to speak to the Duty Doctor.

How NHS 111 works

You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.

You can ask for a translator if you need one.

Depending on the situation you’ll:

• find out what local service can help you
• be connected to a nurse, emergency dentist, pharmacist or GP
• get a face-to-face appointment if you need one
• be told how to get any medicine you need
• get self-care advice

You can also get:

• Visit NHS 111 website to get guides on how they can help you
• A British Sign Language (BSL) video about NHS 111
• An audio guide to NHS 111